Team leading and mentoring

• Certified Scrum Master.
• Manage team's tasks and responsibilities.
• Build, mentor, and coach team members.

Technical solutions design

• Possess strong analysis, troubleshooting, and problem-solving skills.
• Extract technical specifications from business requirements.
• Design solution for thick and thin clients, and middle-wares.
• Have solid experience in web, mobile, and desktop solutions.
• Utilise best practises and suitable design patterns.

Technical skills

• Highly proficient in C#, .NET Framework, and .NET Core.
• Seasoned designer and builder of multi-platform solutions using ASP.NET, WPF, UWP, and Xamarin, applying MVC and MVVM design patterns.
• Very skilled in building database solutions on SQL Server using Transact-SQL (T-SQL).
• Commitment to high-quality, high-performance, secure, and user-friendly deliverables.
• Hands-on with Microsoft Azure, Containers, Microservices, centralised and distributed Source Control systems, and Continuous Integration and delivery.
• Up-to-date with knowledge on latest trends and technologies, especially in .NET space.
• Fast-learner with the ability to switch and work with different technologies.

Soft skills

• Excellent verbal and written communication.
• Strong follow-up and reporting skills.
• Communicating with and managing internal and external customers and partners.
• Well organised, highly efficient, multi-tasker, and a great manager of time.

• A professional experience in designing and building .NET server, web, and client application.
• A professional experience in managing and leading development and support teams.
• A track-record in delivering high-quality software, with an eye on user-experience and security.
• A track-record of building efficient and high-performance .NET and SQL Server solutions.
• A proven experience in taking technical design decisions and achieving results efficiently.

Coolblue - Rotterdam, Netherlands

Technical Team Leader

(January 2019 - Now)

My work is mainly focused on leading a cross-functional agile team, and designing and developing solutions using C# and ASP.NET Core.

Responsibilities:

• Defining, evaluating, and taking architectural decisions.
• Coaching, mentoring, and supervising development team members.
• Analysing the existing system implementation when there is a technical or business need.
• Designing and developing new services and processes, and maintaining the existing ones.
• Handling the urgent support and investigation requests.

Achievements:

• TBA

TransCore L.P. (Dubai Toll System - Salik) - Dubai, UAE

Technical Team Leader

(November 2009 - December 2018)

My work is mainly focused on managing software enhancements team and designing and developing solutions using C#, ASP.NET, WCF, Web technologies, and T-SQL (SQL Server 2005 and above) for Web and Desktop applications.

Responsibilities:

• Scrum Master.
• Defining, evaluating, and taking architectural decisions.
• Coaching, mentoring, and supervising development team members.
• Managing communication with Operations, client, and partners.
• Managing and defining work priorities with Operations.
• Analysing the existing system implementation when there is a technical or business need.
• Processing and analysing large amount of data to derive solutions and analyse their impact.
• Discussing the business requirements with Business Analysts and translate it to technical specifications.
• Putting tasks plan and schedule, and distributing tasks to team members.
• Designing and developing new services and processes, and maintaining the existing ones.
• Handling the urgent support and investigation requests.

Achievements:

• Identified and implemented abstractions for the system cross-cutting concerns.
• Led the technical design and implementation for the entire Salik back-office revamp using WCF, APS.NET MVC, applying the suitable microservices concepts.
• Led the technical design for Salik API, using WCF, APS.NET Web API, OpenID Connect, and Identity Server.
• Participated in defining and enhancing software delivery life-cycle, including introducing Scrum.
• Participated in defining and enhancing help-desk and support processes.
• Participated in reducing customers' and Operations' complains and increasing the level of satisfaction.

Future Technology LLC - Dubai, UAE

Senior Software Engineer

(October 2004 - October 2009)

My work is mainly focused on programming using C#, ASP.NET, Web technologies, Java, T-SQL (SQL Server 2000 and above), and PL-SQL (Oracle 10g).

Responsibilities and achievements:

• Built a lab environment which reduce the training time for new employees.
• Took the responsibility of training and mentoring new employees.
• Handled pre-sales activities for prospect customers.
• Prepared demos and lab environment for different exhibitions including GITEX.
• Installed and configured telephony servers and applications for over-seas communication.
• Designed and implemented customized Contact Centre solutions.
• Developed desktop and web telephony applications.
• Developed Contact Centre CRM applications, middleware services, back office administration tools, and management reports.

• Certified Professional Scrum Master (PSM I) by Scrum.org
• Effective Team Leadership Skills
• Sitecore Experience Solution Developer
• Certified Ethical Hacker (CEH)
• Project Management Professional (PMP)
• Avaya Customer Interaction Express (CIE)

Applied Science University - Amman, Jordan

Bachelor of Science

in Computer Information Systems (July 2000 - June 2004)

• Graduated as first rank of my year, with Excellence degree